More than half of UK hauliers surveyed for a new industry research project have benefitted from adopting post-pandemic digital processes.
Data from software specialist Mandata found 55% of its customers have been able to save 10 hours a week on manual job entries.
However, 73% of haulage firms reported a significantly reduced cash flow as a result of the pandemic.
The findings come in a recently published white paper after an assessment of the biggest challenges currently facing the tranport industry.
Ranging from fleet sizes of 30–200, the study found that respondents’ main priority is to help reduce the number of manual processes with the help of digital adoption, but a lack of technical knowledge has become a barrier in embracing this new way of working.
Chief revenue officer Steve Spark said: “As industry leaders, we have a responsibility to help our customers succeed and deliver on promises made. By implementing dedicated digital solutions, this will remove duplication of operational processes and give businesses better visibility over business performance, driving greater workforce efficiency.
“Digital innovation is fuelling change in the road transport sector, but businesses that don’t adapt and prioritise these changes are at risk of falling behind. Repetitive processes are impacting hauliers’ operations, and consequently, their cash flow is also affected. The research we have conducted and presented in the whitepaper will help answer many questions businesses have and help improve operational priorities.”
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