Five minutes with Jon Dickinson, Asset Disposal Manager at Ryder

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What vehicle inspections are carried out under Ryder’s enhanced used trucks offering?
Key to Ryder’s Used Approved programme is the 90-point vehicle inspection carried out by our highly trained out-servicing team. The inspection includes a long MOT, as well as engine, battery and brake tests to ensure a consistency of product and full peace of mind when customers buy a used asset from Ryder.

Tell us about Ryder’s new after-sales support vouchers?
The vouchers are complimentary with all retail purchases of DAF Certified used commercial vehicles from Ryder Used Approved. Worth £350, each voucher can be used in full or part payment for DAF parts when work is conducted across DAF’s 155-strong dealer network in the UK and Ireland. Ryder customers will be issued with one voucher – valid for 12 months from date of activation – for each qualifying vehicle purchased from Ryder Used Approved.

What features does the new website have and what range of used vehicles are available there?
We have reengineered our website to ensure the search for a Ryder used vehicle is more user-friendly and visually appealing.

The much-improved search function allows users to make more detailed, faster and informed searches, with the ability to save vehicles for review at a later date. Furthermore, all online vehicle adverts are now clearly classified with colour-coded icons – Gold, Silver and Bronze – to give a clear indication of their classification and condition.

Users now have access to an increased number of vehicle images to enable them to make more informed choices than ever before.

A new Compare function also allows users to select up to three vehicles and compare each advertisement against selected features such as mileage, MOT dates and location, while the addition of a Share feature lets users easily share a PDF summary document of a particular vehicle/s of interest.

The new Google map location functionality lets users calculate the distance and route for collection should the user wish to proceed with a vehicle purchase from Ryder’s flagship Used Approved Sales and Service Centre – a central nine-acre hub on the outskirts of Burton-upon-Trent in Staffordshire.

Our website has a comprehensive choice of multi-marque vehicles to meet customers’ particular requirements, and our new Featured Vehicles listing makes it easier for users to view any stock that is likely to be of interest in terms of marque, type, condition or mileage.

What is the difference between a gold, silver and bronze used vehicle?
Vehicles classified as Gold are Certified with low mileage, in premium condition, with six months’ MOT and a 90-day powertrain warranty.

Vehicles classified as Silver are Verified with mid-range mileage, in good condition, with three months’ MOT and a 30-day powertrain warranty.

Vehicles classified as Bronze are simply great value and sold as seen.

Does Ryder provide used rental packages?
We don’t rent vehicles from our Used Approved portfolio. Sometimes we refresh our rental fleet with vehicles that have served their first life with Ryder’s lease customers; after a period on the rental fleet, they will ultimately make their way to our Used Approved portfolio.

The post Five minutes with Jon Dickinson, Asset Disposal Manager at Ryder appeared first on SMMT.

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